EM Hygge Rengøring respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, process and protect your information when you visit our website or contact us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).
What information we collect
When you use our contact or inquiry forms, we may collect:
• Full name
• Email address
• Phone number
• Information about the requested service or the content of your message
We only collect information that you voluntarily provide.
Purpose of processing
We use your information to:
• Respond to inquiries
• Provide information about our services
• Communicate regarding requested services
• Maintain internal customer records
We do not sell, rent or share your personal data for marketing purposes.
Legal basis for processing
The processing of your personal data is based on:
• Your consent (when submitting forms)
• Our legitimate interest in responding to inquiries and managing customer relationships
Storage and data security
Your information may be stored in secure digital systems used for operating the website and internal administration, including structured internal records. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.
Disclosure of information
We do not sell your personal data.
We may share personal data with trusted partners and service providers who assist us in operating the business and who are bound by confidentiality and data protection obligations.
We may also disclose information where required by law.
Hosting and data processors
Our website is hosted via Hostinger International Ltd. on servers in the EU (Lithuania/Netherlands), meaning website operations and visitor data remain within the EU/EEA.
Emails from our contact form are sent via Resend Inc. (USA). Resend is certified under the EU-US Data Privacy Framework, which ensures an adequate level of protection for the data transferred when sending inquiries.
We have entered into Data Processing Agreements with both providers.
Retention period
We only retain personal data for as long as necessary to:
• Respond to inquiries
• Deliver our services
• Comply with applicable law
Cookies
We currently do not use cookies for statistics or tracking. If we implement cookies in the future, this privacy policy will be updated.
Your rights
Under the GDPR, you have the right to:
• Access your personal data
• Rectification of inaccurate information
• Erasure of data
• Restriction of processing
• Object to processing
• Lodge a complaint with the Danish Data Protection Agency (Datatilsynet)
You can contact us directly if you wish to exercise your rights.
Contact information
If you have questions about this privacy policy or our processing of personal data, you can contact:
EM Hygge Rengøring
Email: emhyggerengoring@gmail.com
Phone: +45 71 41 21 86